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Paytm app for doing kyc for merchant1/2/2023 Timing: All Days Except National Holidays (09:30 AM To 05:30 PM)Īlternatively, they can send a SMS to the number 8130009809 and a representative of the Department Of Consumer Affairs will contact them and take the details of the complaint.Ī more effective way is to register on the website and file a formal complaint. The Department Of Consumer Affairs operates a website called Ĭonsumers have the choice of registering their complaint by calling the toll-free number: See Complaints Regarding PayTM filed on Consumer Complaints Court (vi) File Online complaint against PayTM with the Department Of Consumer Affairs You can file a complaint on Consumer Complaints Court using this form Such complains shake the companies out of their lethargy and they are eager to take remedial steps. Nowadays, companies are very sensitive to complaints made on social media because it affects their reputation, credibility and goodwill. However, contacting Vijay Shekhar should be resorted to only in extreme circumstances and not as a matter of routine. No more fee for using Credit cards to add money. If matters have gone beyond redemption and the normal channels are totally unresponsive, customers can contact Vijay Shekhar Sharma, the founder of PayTM, on his twitter handle didn't charge, your bank did." (iv) Contact Vijay Shekhar Sharma, the founder of PayTM, on twitter: Paytm Care March 13, Hi, we're pursuing your concern and will update you soon. The advantage of twitter is that we know that a human being has looked at the complaint and is addressing Hi! We understand your concern & apologize for the inconvenience, will update you very soon for the same. If you are active on twitter, you can reach out to PayTM on their twitter handle and draw attention to the complaint ticket. NEFT to user’s bank account – 7 days (iii) Contact PayTM on twitter:.
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